Shipping & Returns

POSTAGE DELAYS:

Some areas of Australia have been heavily affected by flooding and extreme weather. This is causing delivery delays in these areas, please use the link below to check the affected postal areas. 

Domestic service updates - Australia Post (auspost.com.au)

COVID-19 lockdowns and high parcel volumes can also affect delivery time frames.

Track your deliveries through Australia Post’s tracking service

 

    DELIVERY RATES 
    -
    Shipping within Australia: 
    FREE Express shipping for orders $120.00 and over.  
    $9.00 standard shipping (3-14 business days delivery)
    $12.00 express shipping (1-4 business days delivery)
    -     
    Shipping outside Australia: 
    FREE International express shipping for orders $120.00 and over (2-5 business days delivery)
    $15.00 International express orders under $120.00 (5-10 business days delivery)
    $20 international standard (up to 21 business days delivery)
     
    RETURNS
    -
    Customer satisfaction is our priority.
    In the rare instance that an item received is faulty, please contact us as soon as possible.
    Email : heydivine@hotmail.com
    Returns are not accepted for change of mind or goods damaged in transit.